At Naari in Chikankari, customer satisfaction is our top priority. We take great care to ensure that you receive premium-quality handcrafted chikankari pieces. However, if you are not fully satisfied with your purchase, we’re here to help.

1. Return Eligibility: Items must be returned within 7 days of receiving your order. Products must be unused, unwashed, and in their original condition, including tags and packaging. Returns will not be accepted for: Customized or made-to-order pieces. Items purchased during sales or promotions.

2. Exchange Policy: We allow exchanges for sizing issues or product defects. Exchanges are subject to product availability. If the requested size or product is unavailable, a store credit or refund will be processed.

3. Refund Process: Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund. Refunds will be initiated within 7-10 business days via the original payment method.Shipping costs are non-refundable.

4. Return Shipping: Customers are responsible for return shipping costs unless the product received is defective or incorrect. We recommend using a trackable shipping service to ensure we receive the returned item.

5. Damaged or Defective Products: If you receive a defective or incorrect product, please notify us within 48 hours of delivery with supporting images. We will arrange for a replacement or refund promptly.

6. How to Initiate a Return/Exchange : To request a return or exchange, please contact us at: Email: business@naariinchikankari.com WhatsApp & Phone: +91 9823384289 Share your order details, reason for return, and any relevant images (in case of damage/defects). Our team will guide you through the process.

7. Non-Returnable Items: The following items cannot be returned:

• Sale or discounted items.
• Customized or personalized orders.
• Accessories (if applicable).
• We appreciate your understanding and continued support of our handcrafted artistry.